Shipping Policy

Simply look for the logo to enjoy free shipping on selected items throughout the store.

We take every precaution to ensure that your products arrive safely, however if an item is damaged in shipment, please review our return policy.

International Ordering and Shipping policies can be found here.

Shipping Options
Note: Because we offer several shipping options at checkout, sometimes the incorrect shipping method is selected. When you reach the SHIPPING/PAYMENT page please select the correct option for your item(s). If you are unsure of which option to select or if your shipping cost is incorrect, we'll contact you with updated shipping cost via email. Email us anytime if you are unsure of which shipping method applies to your product.

We currently offer the following shipping options:

Ground Service: This shipping method is used the most. If you see "When checking out, select the (Ground) rate for shipping." or
"When checking out, select the (UPS) rate for shipping." at the top of the category page, please select UPS Ground Service in the shipping via method box on the SHIPPING/PAYMENT page when checking out. If you do not see this as an option during checkout, your weight has exceeded the carriers limits. Please email or call us for an accurate shipping quote or select the Truck Freight option. We use FedEx, UPS, U.S. Postal Service and DHL for shipping all products except those indicated Truck Freight.

2nd day and Overnight Shipping: Express Shipping within the continental United States (lower 48 states) is available for orders of regular sized items. Note: The item(s) on the order must be eligible for express shipping and must be in stock. Express shipping orders placed on business days by 1:00 PM Mountain Standard Time will be shipped out the same day. Orders placed after 2:00 PM MST Time will be shipped out the next business day. All Express Shipments placed on weekends or holidays will be shipped the next business day. On orders shipped 2Day or Overnight, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason.

***If a Fedex rate is not shown when checking out, select one of the correct rates below.***

Truck Freight: (Hoods, Doors, Fenders, Grille Guards, Bumpers, Leaf Springs, Tires and Tire-Wheel Packages) Truck Freight Rate ($135.00) This shipping method must be used if you see "When checking out, select the Truck Freight rate for shipping." or if the item specifies that it must be shipped truck freight. On the SHIPPING & PAYMENT INFORMATION page during checking out, please select Truck Freight Rate ($135.00) in the shipping method box. This method of shipping is for all items that are truck freight with the exceptions below. All freight shipments will be sent to a commercial address or freight hub unless otherwise specified. Email us for a residential address shipping quote. **Please note the truck freight cost listed above usually will cover the cost of truck freight, if your freight quote we receive from the trucking terminal is more than our truck freight cost listed above, we will notify you via email before we process your order.**

Truck Freight Note:
Some of our products like full spring packs, tires, bumpers and are too large to ship via UPS or other standard carriers and must be delivered by truck. All orders requiring delivery by truck must be prepaid. Prices will depend on the area of the country you live in. All truck freight orders need to be checked by the you, the receiver, before being signed for! (Please open the box and inspect your item) Once the paperwork is signed and given to the driver, Strapt Performance will not be held liable for any damage to the product. If your item is damaged do not sign for the package, which will prevent you from any liability. Just refuse the package and we will take it from there. Please notify us at orders@straptperformance.com if your item arrives damaged. We will get another item shipped to you the following business day. We will also send a truck to pickup your damaged item in most cases. We prefer to ship to business addresses if possible. Carli Suspension kits, Thuren Fab kits, Tonneau Covers, N-fab products, hoods, door shells, grille guards, large tires, tire & wheel packages and some of our bumpers are some of our truck freighted items. Strapt Performance will not be held liable for any truck freight charges on any returned items.

Carli & Thuren Suspension - If the Carli or Thuren item ships to a business address select the UPS Ground Rate or Free Shipping to lower 48. If the item is delivered to a residential address select the Truck Freight Rate ($135.00) If ordering more than one item please contact us for a shipping quote. Email us for a residential address shipping quote or select the $135.00 truck freight rate. Most suspension products must be truck freighted due to size. (See our Truck Freight Note above)

Sheet metal parts are very susceptible to slight damage during shipment. No credit will be issued for sheet metal that has small pecks, dings, scratches, or other minor flaws. Body panels will require minor body work for a quality finish. Please contact us if you have any questions about your part.

FREE SHIPPING: All of our full retail prices specifically Carli Suspension, Edge Products, and other fair market items will ship FREE FREIGHT! Does NOT apply to shipments going to Alaska, Hawaii, Canada or any other country other than the U.S.

Still have a question about shipping? Email orders@straptperformance.com

UPS Shipments
Most of our products are shipped by UPS. Delivery of normal ground shipments will usually take from 2 to 5 business days depending on your location. Some items are considered UPS oversize or UPS overweight. These items will have an added fee over and above the standard shipping cost. OVERNIGHT DELIVERY (next business day), 2nd Day & Express delivery are available for an additional fee. Email us for a shipping quote. Please note, not all items can be delivered express.